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Business Communication-II

By Dr. Payal Khurana   |   The NorthCap University
To study Business Communication-II, it is essential to have a clear understanding of the basic concepts and theories. A good starting point is to read this Self Learning Material, followed by textbook on the subject, which will provide a comprehensive overview of the nuances of Business communication. Taking notes and creating summaries of the key concepts and ideas can help with retention and understanding. Additionally, practice solving MCQs, critical thinking and analysis when reviewing the material can help develop a deeper understanding of Business Communication. Finally, discussing the topics with others, such as classmates or professors, can help reinforce understanding and provide different perspectives on the subject matter.

To study this course, ideally you should know the concept and its relevance followed by its emergence as a discipline. Unit one is about the concept of communication, Unit two is about semantics, Unit three deals with writing Skills and Unit four consists of listening and reading skills. The syllabus is evenly distributed across all units. 

REGISTRATION LINK FOR THIS COURSE

Learners enrolled: 5

SUMMARY

Course Status : Upcoming
Course Type : Core
Duration : 12 weeks
Start Date : 15 Jul 2025
End Date : 31 Dec 2025
Exam Date :
Category :
Level : Undergraduate

COURSE LAYOUT


Unit 1: Concept of Communication II

1.1.Written Communication: Need, Advantages and Disadvantages

1.2.Elements of Effective Writing -  7 C’s : Meaning & Application

1.3.Body Language

1.4.Inter-Personal Communication

1.5.Effective Presentation Skills

 

Unit 2: Semantics II

2.1.Synonyms, antonyms

2.2 Spotting Errors pertaining to Conjunctions.

2.3 Spellings

2.4 Commonly used foreign words.

2.5 One Word Substitution

 

Unit 3: Writing Skills II

3.1 Report: Oral & Written Reports

3.2 Types of Reports

3.3 Steps in Writing Reports, layout and style of Business Reports, Specimen Reports

3.4 Business Proposals, its types, Specimen Proposals

3.5 Paragraph Writing

3.6 Picture Composition

 

Unit 4: Advanced Listening & Reading Skills II

4.1 Significance of Listening

4.2 Types of Listening and Barriers to Listening

4.3 Skills in Telephonic Conversation

4.4 Importance of skimming & scanning, Reading Comprehension: Unseen Passages


 



BOOKS AND REFERENCES

Recommended Readings


Kumar, Sanjay & PushpLata, (2009). Communication Skills Oxford University Press.


Raman, Meenakshi and Sharma, Sangeeta, (2016).Technical Communication: Principles and Practice, Oxford University Press.


Sharma, R.C. and Mohan, K. (2017).Business Correspondence and Report Writing, Tata Mc. Graw Hill Publishing Company Ltd.


Animation Video Youtube Links 

https://youtu.be/GxAobdahR34

https://youtu.be/4XFHrGE5sNo

https://youtu.be/0kSCUaxza3A

https://youtu.be/2Lkb7OSRdGE

https://youtu.be/_tG9YHeZT2A


Reference Reading

Business Communication for Success – Open Textbook (umn.edu)

Reading- Effective Communication in Business - Business LibreTexts

Business Communication Report Writing | Examples & Types (clearinfo.in)

Business Communication PDF Notes | MBA, BBA, BCOM (2023) (geektonight.com)

INSTRUCTOR BIO

Dr. Payal Khurana

The NorthCap University
Dr Payal Khurana is working at The NorthCap University as an Assistant Professor
(Selection Grade). She is PhD in English with specialization in American Literature
from University of Jammu, Jammu. She did her M.A. in English from University of
Jammu. She is a University topper and received various Scholarships of Merit
during her studies. She has a rich experience of eighteen years in teaching at
various levels i.e. School, Colleges and Universities. She is well-versed in teaching
Communication Skills, English Literature and Language. She has presented papers
and has chaired sessions in International and National Conferences of repute and
has many publications in journals and book chapters to her credit. She has been
conducting Debates, Extempore, and Group Discussions to improve
Communication Skills of students. She has also done Certificate course in
Teaching of English (CTE), Basic course in French, Certificate in HIV and Family
Education, Certificate in Guidance. She has been Rapporteur and Anchor Person
in quiz programs, seminars, conferences, debates etc. She is a Life-member of The
Society for the study of Multi-Ethnic Literature of United States and Member of
Inter-University Centre of International Studies, Hyderabad.

COURSE CERTIFICATE

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