Online Degree

OMBC105 - Business Communication - [Batch: Jan 22]

By Prof .Sohel Kanngg | Dr. D. Y. Patil Vidyapeeth

View Syllabus

COURSE DESCRIPTION:

This practical course offers you critical knowledge about the complexities of modern communication in organizations. Students will have the opportunity to develop and practice their verbal, non-verbal, written, and digital communication techniques in a range of simulated workplace situations as well as through liaison with organizations. These skills will be particularly relevant for you as they transition to the world of work and advance in their careers.

Getting Started With The Course

Content-Access

Self-Assessment

Course Objectives :

1) To acquaint the students with the fundamentals of communication and help them to transform their communication abilities;
2) To help the students to acquire some of the necessary skills to handle the day-to-day managerial responsibilities;
3) To build the students‘ confidence and to enhance competitiveness by projecting a positive image of themselves and of their future;
4) To facilitate discussion of all relevant communicational theories so that students can apply this knowledge to a myriad of different communicational tasks and genres.

Course Outcome :

CO#	Cognitive Abilities	Outcomes
CO105.1	Remember	Recognize the various elements of communication, channels of communication and barriers to effective communication.
CO105.2	Understand	Demonstrate appropriate use of body language.
CO105.3	Apply	Take part in professional meetings, group discussions, telephonic calls, elementary interviews, and public speaking activities.
CO105.4	Analyse	Appraise the pros and cons of sample recorded verbal communications in a business context.
CO105.5	Evaluate	Create and Deliver effective business presentations, using appropriate technological tools for common business situations.

Learners enrolled: 2518

SUMMARY

Course Status :	Completed
Course Type :	Core
Duration :	15 weeks
Start Date :
End Date :
Exam Date :
Category :
Level :	Postgraduate

COURSE LAYOUT

Unit 1 - Business – Network of Communication
Unit 2 - Preparing for Communication
Unit 3 - Towards Effective Communication Cycle
Unit 4 - Typical Business Communication Areas
Unit 5 - The Media Jungle
Unit 6 - Understanding Media Tools
Unit 7 - Learning language for communication
Unit 8 - Making communication successful in Meetings
Unit 9 - Interactive Communicating in Interviews
Unit 10 - Communicating through events
Unit 11 - Communication through Print Media
Unit 12 - Using Voice Communication
Unit 13 - Using Picture Communication
Unit 14 - Report Writing
Unit 15 - Organizational Internal Communication

BOOKS AND REFERENCES

1. Rao P. Subba, Kumar B. Anita and Bindu C. Hima, Business Communication, Cengage Learning,2012.
2. Rajendra Paul and Korlahalli, Essential of Business Communication, Sultan Chand, 10th edition, 2004
3. Lesikar, R.V. and Flatley, M.E. (2005), Basic Business Communication Skills for empowering the Internet Generation, Tata McGraw Hill Company Ltd., NewDelhi

INSTRUCTOR BIO

Prof .Sohel Kanngg

Dr. D. Y. Patil Vidyapeeth

Over 16 years of experience in Training and Development, Operations Management, Process Management, Quality Management and Client Relationship Management and Human Resource.

• Presently associated with various Engineering and Management Institutes, as Corporate and Communications Trainer
• Advising KHF - INORA Group in Human Resource Management policies and procedures
• Analyzing Current Programs and recommend solutions
• Recruitment, selection and retention processes
• Skilled in managing & leading teams for running successful process operations & experience of developing procedures and service standards for business excellence
• Competent in streamlining & improving existing systems/processes, envisioning new methodologies, future trends and driving development, direction and accomplishment
• Proactive in assessing the learning and development needs and effectively aligning programs / interventions with business objectives; possess a knack of understanding trainees’ requirements, and accordingly design content
• Expertise in identifying training needs across levels through the analysis of the existing level of competencies
• Possess extensive exposure in dealing with the Conflict Management initiatives and processes
• Proficiency in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to SLAs & managing cost-effective operations
• An effective communicator with strong team management, analytical and problem-solving skills

Email id: sohel.kanngg.col@dpu.edu.in